Values & Competency Framework
This enables the GSM family to share a common language to describe performance standards and expectations and strengthens linkage between individual actions and business goals:
Includes initiative, creativity, risk taking and problem solving.
Includes teamwork, building relationships/networks, using the skills of others, and candor.
Includes leading by example, motivating and inspiring others and creating a high-performance organization.
Includes meeting commitments, delivering results and tenacity.
Includes understanding and responding to clients/providers, communication and maintaining relationship with clients/providers and creating solution to meet their needs.
Includes developing self and others, coaching and adapting to and managing change.
Includes listening skills, adapting different communication styles, negotiating and influencing others